What approach could be ineffective in addressing resistance to change?

Prepare for the Change Management Specialist Certification Exam with customizable quizzes, flashcards, and detailed explanations. Ensure your success!

Avoiding conflicts and ignoring dissent is an approach that can be particularly ineffective in addressing resistance to change. When individuals feel that their concerns or objections to a change are being disregarded, it can lead to feelings of resentment, frustration, and distrust toward the change initiative and its leaders. Ignoring dissent may create an environment where underlying issues fester, leading to increased resistance over time.

Effective change management relies heavily on open communication and engagement. When conflicts are confronted directly and dissenting opinions are acknowledged, it creates an opportunity for dialogue and understanding. This can ultimately help to address the root causes of resistance and foster a more supportive atmosphere for change. Involving affected parties in discussions ensures that their voices are heard, nurturing a sense of ownership and collaboration, while training and educating staff provides them with the necessary skills and knowledge to adapt to change.

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