What is the role of a communication plan in change management?

A communication plan plays a crucial role in change management by outlining responsibilities and sharing information effectively among all stakeholders involved in the change process. It serves as a framework for ensuring that everyone who is affected by the change understands the what, why, and how of the changes being implemented.

By clearly detailing who is responsible for different aspects of communication, the plan enables a coordinated approach, ensuring that messages are consistent and aligned with the overall objectives of the change initiative. It helps to establish open channels for feedback and questions, which is vital for maintaining engagement and addressing concerns among employees. This two-way communication fosters trust and minimizes resistance, facilitating a smoother transition during change.

In contrast, the other options do not align with the primary purpose of a communication plan. Delaying communication does not serve the interests of an organization undergoing change; minimizing employee involvement can lead to confusion and resistance; and documenting team meetings, while important for internal records, does not encapsulate the broader aim of effective communication in guiding stakeholders through the change process.